The two biggest challenges in the provision of remote camp management services are the people element and a reliable supply chain. Both of these elements tested Fedics Site Services. The staff compliment was recruited from the local village of Taupito, with no knowledge of the catering or hospitality industry.
We ended up with a compliment of road-side traders, fishermen and farmers who went through a vigorous training schedule resulting in FSS being able to provide catering, cleaning, housekeeping, waste removal, bar service, tuck shop service and recreation for the camp residents. Our local team did an amazing job under extremely challenging circumstances including a cyclone that tore through the region and devastated the camp.